Britgirl

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Viewing 15 posts - 3,046 through 3,060 (of 4,341 total)
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  • Britgirl
    Keymaster

    See here:

    How to check which version of NoMachine or NX Server you have installed

    https://www.nomachine.com/AR07C00232

    in reply to: Two users and 1 PC with NoMachine #16752
    Britgirl
    Keymaster

    Now I understand 🙂 So that’s a bug and you can do the following as your workaround:

    Edit the configuration file /Applications/NoMachine.app/Contents/Frameworks/etc/node.cfg to have:

    DisplayServerExtraOptions “-oldeventapi 1”

    I checked it and it works. Apple deprecated the old APIs which were used (in NM version 5 and earlier) and released new ones, which were also available in v5 but were disabled by default. From version 6 we enabled the new API as default. But you can still set the old ones by using the workaround above.

     

    in reply to: Random mouse issues on NX client #16738
    Britgirl
    Keymaster

    @graphixillusion, we need to send you another attachment to try, but emails to you come back to us undelivered.

    further analysis showed that mouse clicks look OK. The cause could be a Ctrl or Shift key stuck in the “down” state. Running the attached test tool from command line will help to inspect the state of keys on mouse clicks. Run:

    wintest.exe > wintest.txt

    do some left clicks, close the wintest window and let us look at
    wintest.txt.

    Can you get in touch?

    in reply to: X264 compiling error #16735
    Britgirl
    Keymaster

    The correct command is --bindir='"c:\Program Files (x86)\NoMachine\bin"'

    in reply to: Can NoMachine block an attempt to connect? #16728
    Britgirl
    Keymaster

        it disconnects whoever went first without warning.

    This happens because PersonA and PersonB are connecting with the same username to the remote machine (‘session migration’). This is the normal behaviour.

    If two people connect to the same remote desktop e.g first PersonA (Mickey) and then PersonB (Minnie), Mickey will see a message “User Minnie is requesting a connection to this desktop…Accept, view only, deny”. And Minnie will see “Waiting for the desktop user to authorize your connection”.

    In the case of NoMachine free, Mickey will have to disconnect to let Minne connect because you have one connection to the remote desktop at any time.

    If you use Enterprise Desktop, you get unlimited connections to the same desktop. I.e multiple user names can connect. So Mickey won’t have to disconnect.

    in reply to: Two users and 1 PC with NoMachine #16722
    Britgirl
    Keymaster

    I can see the screen of the second user on client pc, while I can work on the  server pc, but after the update using mouse or keyboard on client’s side affects the server account.

     

    The problem you have is not clear. Please tell us the specific steps to reproduce the issue you have with keyboard and mouse using version 6 which you didn’t have using the earlier version 5.

    Thanks.

    in reply to: Impossible to delete unused connection #16708
    Britgirl
    Keymaster

    Check your permissions. It might be you don’t have the right permissions in place to remove that connection file?

    in reply to: Issues on resuming session – Workstation #16706
    Britgirl
    Keymaster

    Just so I understand the issue you have:

     

    – you have installed NoMachine Workstation version 6 on OpenSUSE

    – sometimes you can reconnect, other times you can’t?

    – you are running a virtual desktop or custom session with NoMachine?

     

    Please write here the typical steps to reproduce the problem.

    in reply to: Cloud Server: Upon user authentication, connect to node #16697
    Britgirl
    Keymaster

    Please try the latest release, the Feature Request was implemented in the v6 software update.

    in reply to: No USB devices listed on Windows 10 client #16696
    Britgirl
    Keymaster

    Please update to v6 and let us know.

    in reply to: Blank on headless Tesla GPU #16693
    Britgirl
    Keymaster

    Can you force VP8 encoding and see if the problem persists?  If you’re still getting a blank screen, it’s not related to codecs, and we’ll need to investigate what’s causing it elsewhere in the software.

    p.s the logs you sent still didn’t include the affected session directory.

     

    in reply to: How do I get the ‘help’ screens back? #16692
    Britgirl
    Keymaster

    I’ve added an article that explains what to do for both users and administrators 🙂

    How to disable or re-enable Welcome panels shown at session startup
    https://www.nomachine.com/AR11O00951

    in reply to: How do I get the ‘help’ screens back? #16676
    Britgirl
    Keymaster

    Hi, Welcome panels appearing before the connection starts (i.e. the panel which publishes the local IP address of the computer and the connection wizard) can be re-enabled by using the “Restore default settings” button in the Settings panel of the client User Interface.

    Welcome panels appearing when the connection to the desktop has been established, can be restored by checking the “Reset saved preferences and password”  box while editing the corresponding connection setting.

    See the images below.

     

    Attachments:
    in reply to: CentOS7 to Windows10, Error is 110 #16670
    Britgirl
    Keymaster

    The logs you submitted are from the server component of the connecting Linux client. What we need is the server logs from the Windows host that you are connecting to. Enable debug there, connect from your Linux client to reproduce the behaviour, and then gather up the logs, again following the instructions from the article in the KB).

    in reply to: Blank on headless Tesla GPU #16669
    Britgirl
    Keymaster

    Logs were already sent to that email…

     

    The logs you sent for the other issue don’t actually contain information useful to Fra81. That doesn’t mean there is no info useful for the other topic though 🙂

    What you need to ensure is that you enable debug and that you establish the connection. The logs you submitted earlier don’t show the server running, so there is no connection at all.

Viewing 15 posts - 3,046 through 3,060 (of 4,341 total)