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For everyone’s info the Trouble Report related to this forum topic is available here: https://www.nomachine.com/TR12N07462.
From what you wrote via email previously (not here in the forums) you appear to be using a Virtual Machine template provided by Aruba which has NX 3.5.0 pre-installed. The forums were created to help NoMachine 4 users which are not version 5 users. Additionally, NX 3.5 is no longer supported. If possible, please use another template and install NoMachine 5 on top of it.
We tested it and it works perfectly.Hello,
yes, it is cross platform.
check out the article here: https://www.nomachine.com/AR10K00723
Install NoMachine for your OS on the device you are connecting from, then install NoMachine on the computer you want to connect to.
I also suggest you take a look at the tutorials here about getting started with using the product: https://www.nomachine.com/support
Uninstall NoMachine and check if nx user is present. If it is, remove it and then reinstall NoMachine.
It’s the same issue here:
https://www.nomachine.com/forums/topic/after-update-to-windows-10-cu-1703-no-available-session-on-serverPlease follow this link. We are working on a patch to be released soon.
We are aware of an issue in multi-monitor set-ups: https://www.nomachine.com/TR12M06304
This seems to be what you are experiencing (sign up to Notify me in order to receive an email from us when we’ve released the update including the fix). You will have to submit logs to forum[at]nomachine[dot]com, they were refused by our attachment tool. The restarting of the nxserver service is most likely a symptom of the TR, but we can check them to make sure.
The floating mouse cursor can happen with certain Linux desktop environments: https://www.nomachine.com/AR07M00851
So there’s no need to start a new thread 😉