Britgirl

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Viewing 15 posts - 3,856 through 3,870 (of 5,054 total)
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  • in reply to: NoMachine and Synergy #15464
    Britgirl
    Keymaster

    Thanks capecutterman! πŸ™‚

    in reply to: No available sessions on this server #15407
    Britgirl
    Keymaster

    If you are still encountering issues, what I suggest is you enable debug, reproduce the problem and then send us the logs (to forum[at]nomachine[dot]com. Both server and client side. Please follow the instructions here: https://www.nomachine.com/DT07M00098

    in reply to: NoMachine random time-outs #15399
    Britgirl
    Keymaster
    in reply to: Error is 138: Connection timed out #15366
    Britgirl
    Keymaster

    Ok πŸ™‚ thanks for letting us know.

    in reply to: No sound from software on SUSE 11 #15365
    Britgirl
    Keymaster

    You say specific software, can you tell us which software applications you are using?

    Is 5.3.9 on the server? If so, what’s on the client-side? If 5.3.9 is the client side, what NoMachine software did you install on the machines you are connecting to?

    in reply to: Compiling nxusb on Arch #15352
    Britgirl
    Keymaster

    Ideally this problem needs to be in the Mac section because it’s a different issue for a different OS πŸ˜‰

    USB sharing on macOS 10.12.5 is not possible because in v5 this OS version is not supported. It’s supported on versions from 10.6 through 10.10.5.

    With the release of version 6 usb sharing will be supported on the last macOS versions as well.

    in reply to: Error installing USB Devices. Error code 183 #15351
    Britgirl
    Keymaster

    We are currently investigating this. So far we’ve not been able to reproduce it.

    It is most like due toΒ  an incorrect installation/uninstallation of a previous version of nxusbf.sys driver.

    Have you tried removing NoMachine, restarting PC and installing it again?

    in reply to: Error is 138: Connection timed out #15346
    Britgirl
    Keymaster

    Hi, can you submit those logs to forum[at]nomachine[com]. Make sure you reference the topic link in your email. Thanks!

    Do you happen to know what version of NoMachine is on the University server? Can you tell us in your email with logs which Uni it is so we can check if they are a customer? If so, we can reach out to them.

    in reply to: Not able to launch system tools Fedora 26 #15336
    Britgirl
    Keymaster

    This is related to Fedora’s use of Wayland.

    Please see the following Feature Request which documents adding support for Wayland: https://www.nomachine.com/FR10N03221.

    Until we add support for Wayland protocol you should disable Wayland in the gdm configuration by adding the following key in /etc/gdm/custom.conf:

    WaylandEnable=false

    in reply to: Multiple connections to same NoMachine Linux VPS #15314
    Britgirl
    Keymaster

    I don’t know what version you have installed. You say 2016 – does this mean it’s v5?

    From version 4 onwards the free version of the NoMachine software allows access to the physical desktop of the remote host (1 connection).

    If you want to run 2 instances of the Linux environment on the same host you need the Workstation installed. You can download this from the website as an evaluation here: https://www.nomachine.com/download-enterprise#NoMachine-Workstation.

     

     

    in reply to: NoMachine 4.5.0 client ‘access violation’ #15279
    Britgirl
    Keymaster

    We use Microsoft’s DXVA and DirectX 9 APIs for hardware decoding acceleration on Windows platforms. The problem you’re having is that this function from DX9 returns to us invalid values of frame stride. Without the correct value we can’t process frame and therefore this crash happens. You can switch to software decoding by setting key “Enable hardware accelerated decoding” in player.cfg to “disabled” – in this case by default you’ll be using VP8 decoding, unless you follow steps in article https://www.nomachine.com/AR10K00696 or buy AVC Pack to enable H264 software decoding. Other possibility would be to update graphics drivers and DirectX. Also make sure you don’t have any custom DirectX libraries in your system in default paths that could be loaded instead of original ones.

    Britgirl
    Keymaster

    I suggest you update to the latest version and if the problem persists, please open a new topic.

    Britgirl
    Keymaster

    The logs were probably too big to be accepted. Submit them to forum[at]nomachine[dot]com. Make sure you include the link to the topic.

    Please also provide some further information about the client OS you are using and what is on the remote host you are connecting to (distribution, version, NoMachine product, see ‘What to include’ below).

    Thanks

     

    in reply to: Server won’t start after update #15189
    Britgirl
    Keymaster

    If the lssas.exe process is working in protected mode one, possible workaround is to configure antivirus software, so that it doesn’t enable additional security settings in Windows. In AVG it’s possible to check ‘Disable antivirus self protection’ option.

    Other anti-viruses can have a different name for this setting. In the worst case scenario, the user needs to completely disable/uninstall antivirus software.

    in reply to: Windows reboots – critical error in lsass.exe? #15179
    Britgirl
    Keymaster

    There is a new TR related to the recent findings above.Β  Please sign up to know when a fix has been released using ‘notify me’.

    https://www.nomachine.com/TR06O07893

Viewing 15 posts - 3,856 through 3,870 (of 5,054 total)