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Britgirl
KeymasterThe guide for the menu in web sessions is available here: https://www.nomachine.com/DT09O00148#2. You can also preconfigure some parameters in web sessions: https://www.nomachine.com/DT10O00160
Britgirl
KeymasterOn the fly we aren’t able to reproduce it. Can you confirm the desktop environment, and which applications you are noticing this problem?
The exact steps that you take would also be useful.
Britgirl
Keymaster@jaw1959 what you are seeing is normal in that upon opening the client it will show you records of what you recently connected to, and if on a local network, it will take a few moments to update to show you exactly what is available on that LAN (which in your case is just one server). In fact, you notice that two disappear – that’s because the client now sees an updated situation.
If you don’t want to wait (again, how long this takes depends on your LAN), you can remove the cache, which on Windows is here: %USERPROFILE%\.nx\cache 🙂
Britgirl
KeymasterWhat’s the distro and version on the Terminal Server host? What Windows version and what Linux distro and version on the clients you’ve connected from?
What about if you connect the other way around? Is it the same?
Btw, if you want, you can just install the free Enterprise Client (or the free NoMachine packages) on the connecting clients.
December 1, 2017 at 09:44 in reply to: Server upgrade (5-6) problem: No valid subscription found? #16757Britgirl
KeymasterSee here:
How to check which version of NoMachine or NX Server you have installed
Britgirl
KeymasterNow I understand 🙂 So that’s a bug and you can do the following as your workaround:
Edit the configuration file /Applications/NoMachine.app/Contents/Frameworks/etc/node.cfg to have:
DisplayServerExtraOptions “-oldeventapi 1”
I checked it and it works. Apple deprecated the old APIs which were used (in NM version 5 and earlier) and released new ones, which were also available in v5 but were disabled by default. From version 6 we enabled the new API as default. But you can still set the old ones by using the workaround above.
Britgirl
Keymaster@graphixillusion, we need to send you another attachment to try, but emails to you come back to us undelivered.
further analysis showed that mouse clicks look OK. The cause could be a Ctrl or Shift key stuck in the “down” state. Running the attached test tool from command line will help to inspect the state of keys on mouse clicks. Run:
wintest.exe > wintest.txt
do some left clicks, close the wintest window and let us look at
wintest.txt.Can you get in touch?
Britgirl
KeymasterThe correct command is
--bindir='"c:\Program Files (x86)\NoMachine\bin"'
Britgirl
Keymaster   it disconnects whoever went first without warning.
This happens because PersonA and PersonB are connecting with the same username to the remote machine (‘session migration’). This is the normal behaviour.
If two people connect to the same remote desktop e.g first PersonA (Mickey) and then PersonB (Minnie), Mickey will see a message “User Minnie is requesting a connection to this desktop…Accept, view only, deny”. And Minnie will see “Waiting for the desktop user to authorize your connection”.
In the case of NoMachine free, Mickey will have to disconnect to let Minne connect because you have one connection to the remote desktop at any time.
If you use Enterprise Desktop, you get unlimited connections to the same desktop. I.e multiple user names can connect. So Mickey won’t have to disconnect.
Britgirl
KeymasterI can see the screen of the second user on client pc, while I can work on the server pc, but after the update using mouse or keyboard on client’s side affects the server account.
The problem you have is not clear. Please tell us the specific steps to reproduce the issue you have with keyboard and mouse using version 6 which you didn’t have using the earlier version 5.
Thanks.
Britgirl
KeymasterCheck your permissions. It might be you don’t have the right permissions in place to remove that connection file?
Britgirl
KeymasterJust so I understand the issue you have:
– you have installed NoMachine Workstation version 6 on OpenSUSE
– sometimes you can reconnect, other times you can’t?
– you are running a virtual desktop or custom session with NoMachine?
Please write here the typical steps to reproduce the problem.
November 27, 2017 at 12:57 in reply to: Cloud Server: Upon user authentication, connect to node #16697Britgirl
KeymasterPlease try the latest release, the Feature Request was implemented in the v6 software update.
Britgirl
KeymasterPlease update to v6 and let us know.
Britgirl
KeymasterCan you force VP8 encoding and see if the problem persists? If you’re still getting a blank screen, it’s not related to codecs, and we’ll need to investigate what’s causing it elsewhere in the software.
p.s the logs you sent still didn’t include the affected session directory.
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