Britgirl

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Viewing 15 posts - 4,336 through 4,350 (of 4,449 total)
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  • in reply to: Number of sessions and how to save/restore session #1749
    Britgirl
    Keymaster

    Can you confirm whether you are connecting to a 3.5.0 server or a version 4 because this is not clear. From what you write it sounds like you are connecting to a 3.5.0, but it could also be a version 4 which has been configured to emulate a server 3.x.

    Just to clarify what you are seeing in the Recent Connections list. These represent the connection files, and they are not a representation of how many sessions you have running on the server, or how many you are allowed to have. They simply represent the number of connections that you have run to a given server. (Step 2 here: https://www.nomachine.com/how-to-run-a-virtual-desktop-session). You have 4 different connection files for xx.x.xx.121 and only one with IP= xx.x.xx142.

    You can click on one of them to connect to the server indicated in the connection information (Otherwise, inserting the IP in the white field evertime will create a new connection file). You will be prompted to log in. Once authenticated you will be presented with a choice of desktops. If you have a Gnome session already running, you will see it listed there. See Step 5 in the link just mentioned.

    picked  the session with IP=xx.x.xx.142  and  was rejected with  “OOPS :Reached the  maximum of concurrent virtual  sessions …..

    That means exactly that. On server .142 you have reached the maximum allowed. To be able to provide further advice, we would need to know what product and version you have installed on both the servers you mention.

    in reply to: Unable to test the Workstation version #1748
    Britgirl
    Keymaster

    Glad to hear that 🙂

    in reply to: Unable to test the Workstation version #1738
    Britgirl
    Keymaster

    Hi, when you uninstalled NoMachine (free version), did you also remove the directory /usr/NX  before installing the Workstation? It looks like the previous license is interfering with the Workstation installation.

    in reply to: Custom-Session connection to the server was lost #1730
    Britgirl
    Keymaster

    Can you tell us what Linux distribution and version you are using on the server side. What OS on the client side? Steps to reproduce.

     

    in reply to: Error is 60: Operation timed out. #1723
    Britgirl
    Keymaster

    Hi treevine,

    For us to provide you with some guidance, can you provide more information? Check the list “What to include” just below 😉

    in reply to: Hide menu panel on connect #1715
    Britgirl
    Keymaster

    Hi, version 4.1 will provide a check box “Don’t show this message again” or similar. That way, you will be able to hide it.

    in reply to: Error is 54: connection reset by peer #1691
    Britgirl
    Keymaster

    Can you send us the server logs from the Window host, too? These client logs are reporting a problem on the server, so we would need to see those. Enable logs on the server side, reproduce the problem and then send them on as you did before.

    Britgirl
    Keymaster

    I am just updating this so the thread is not lost. We received the logs, but it would be useful to look at the .nx directory from the user’s home on the server side.

    Britgirl
    Keymaster

    That’s correct. The Workstation and all the Terminal Server versions work as terminal servers, by creating sessions running in the background. These are terminal servers, intended for the enterprise market. The free 3 worked as a terminal server limited to 2 users. This functionality (virtual desktop) is no longer available in the free version. SSH support which was previously available in the free 3 is now available in the enterprise market-oriented products. If you want to replace NX Free Edition with version 4, the Workstation is what you need.

    in reply to: Hangs after login #1643
    Britgirl
    Keymaster

    The logs show there was a problem with display driver initialization. You could try disabling the driver:
    – Run devmgmt from Windows command prompt
    – Find the device “NoMachine Display Adapter” and disable it.

    in reply to: Cannot connect to NX server on a Ubuntu box #1640
    Britgirl
    Keymaster

    Are you getting any error messages?

    in reply to: Error is 54: connection reset by peer #1637
    Britgirl
    Keymaster

    I can’t connect to my Mac using my PC, the message was connection timed out.

    This is very likely a firewall problem. Try disabling the firewall or check that the firewall is not blocking port 4000 (this is the default port used by NoMachine).

    Every time I connect to the PC, “The connection with the server was lost. Error is 54: connection reset by peer” pops up.

    Logs would be useful for the problem connecting from Mac to Windows. We would need sets from both sides, so client logs from the Mac machine and server logs from the Windows PC. You can submit them here or send them to issues using the title of your topic.

    Instructions on how to gather logs are available here: https://www.nomachine.com/AR10K00697.

     

    in reply to: Nomachine 4 in a Fedora 20 physical desktop and SELinux #1636
    Britgirl
    Keymaster

    Thanks for bringing it to the forums 😉 As well as the forums, you can search for known bugs here: https://www.nomachine.com/troublereports. From there you can also look for other topics within the knowledge base.

    Britgirl

    in reply to: NoMachine service is not available #1616
    Britgirl
    Keymaster

    Check this article here: What does “The NoMachine service is not available” mean in version 4?

    https://www.nomachine.com/AR11K00751

    in reply to: How to transfer files between Macs? #1597
    Britgirl
    Keymaster

    Hi! If you want to transfer a file from the local machine to the remote machine, go to the monitor (black and white !M icon) and click ‘Upload a file to the server’. If you want to do it the other way round, go the monitor on the remote desktop and select ‘Send a file to a client’.

    Let us know if you continue to have issues.

Viewing 15 posts - 4,336 through 4,350 (of 4,449 total)