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Hi Sergei, let’s use the forum to continue. Now that you replaced the file, reproduce the problem, and send us the logs M- in the directory %USERPROFILE%\.nx.
We aren’t aware of a black screen connecting to Yosemite :-/ from Windows. Can you send us the logs if possible? The article here will help you locate them.
https://www.nomachine.com/AR10K00697
Please send them on to forum[at]nomachine[dot]com making sure you reference your topic.
You need to update to 4.4.12 first. If the problem persists, please refer to the instructions we sent to you separately. Let us know.
Hi, further investigation has identified an issue for which we will be opening a Trouble Report. The topic will be updated with this once it’s public.
In the meantime execute sudo /etc/NX/nxserver –restart
and then start your connection to the desktop.
Please login (directly on console or via ssh) as the same user you set in NoMachine and execute:
# bash -c “cd ~${USER} && pwd”Then send output to forum[at]nomachine[dot]com making sure you reference the topic.
Can you send us the logs?
https://www.nomachine.com/AR07K00677
Send to forum[at]nomachine[dot]com if they’re too big to attach here.
Hi, can you send us the logs?
https://www.nomachine.com/AR07K00677
Send to forum[at]nomachine[dot]com if they’re too big to attach here.
specific application in a floating window
This is custom session and is available as part of the virtual desktop functionality. The free version doesn’t include the virtual desktop feature. Try the Workstation, it’s available in evaluation: https://www.nomachine.com/download-enterprise#NoMachine-Workstation.
Hi, what you ideally need is NoMachine Anywhere which is in its final stages of development. This will be perfect for users who either don’t know their IP or are not able to configure their router for whatever reason.
On another note: you don’t need any of the Enterprise products to remotely connect, the free NoMachine package that you can download lets you connect to your remote computer (your uncle’s in your case). Check the tutorial here (fig 8) https://www.nomachine.com/getting-started-with-nomachine#internet
If you have already and no IP and port number is showing up, it could be your (uncle’s) router doesn’t support UPnP. Or that our UPnP doesn’t support your router
. Anyway this shouldn’t affect your ability to connect, even from the outside. Many routers that don’t support the query for the external IP still accept the commands required to enable port forwarding. If not, it then becomes necessary to configure port forwarding by using the router admin interface which is precisely what you are not able to do.NoMachine Anywhere will alleviate all of this.
Seems to be an Android problem, fixed in Android 4.1, which caused problems for us. The best solution would be to update Android. We are checking to see if a workaround is possible.
Hi, are you able to enabled logs and send them to us?Please follow the instructions here: https://www.nomachine.com/AR07K00677
You can send them to forum[at]nomachine[dot]com if they are too big to attach.
Hi, thanks for taking the time to report your findings. We have opened two new Trouble Reports:
https://www.nomachine.com/TR03M05052 and
https://www.nomachine.com/TR03M05051Please sign up to receive notification of fixes when they are released.
Go to https://www.nomachine.com/contact-request and select General or Developer Enquiries and we will give you all the details plus download links.