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A TR has been opened for this issue:
If your machine is 32-bit, then you’ve installed the wrong package. The 32-bit package is available here:
A TR has been opened.
Users cannot connect when the NoMachine server is installed on a Windows Active Directory client
https://www.nomachine.com/TR10L04643You may select the ‘Notify me when the TR is closed’ option to be informed when a fix for this issue is available.
3. it has a performance bug. if there is low traffic, the incoming stream pauses for 1 second every 2-3 or so seconds. If there is a fullscreen video playing instead consuming a bigger amount of bandwidth, it doesnt do those pauses. it is especially evident when you start to play an mp3 on an otherwise static remote desktop, it then stutters so much that it is unbearably and it is useless to listen to. one workaround that i found is if I hold a finger on the ipad screen continually scrolling it around then the stuttering stops and it is fluid. I guess some kind of connection “sleeping” happens when there’s low traffic and no touching activity.
We have reproduced this and have commenced investigation.
Is h264 support included with the iOS client or not? (I couldn’t find any information about that)?
No, it’s not available in the current version.
for any other reader’s benefit, the command process is:
Show the connection status -> Connection preferences -> Performance
Just for the record, both GUI labels are correct. It depends on whether you are using the free version or not.
‘Show the server status -> Server preferences -> Performance’ appears in any of the server products from the NoMachine for the Enterprise range.
If you are connecting to Unity 3D, this might help: https://www.nomachine.com/AR09L00814
We would need to see the logs to be able to know why this is happening. Please follow the instructions here: https://www.nomachine.com/AR07K00677. Then send to issues[at]nomachine[dot]com, referencing your topic in the subject.
Please use the Trouble Report link to monitor the status of the fix. This forum topic will be closed.
Can you tell us what version of NoMachine you have installed both sides? If you haven’t update to 4.3.30, please do. If you are still having problems let us know.
Support for version 56 is being added
It has since been added. I suggest you update to the latest packages.