Britgirl

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Viewing 15 posts - 4,621 through 4,635 (of 5,385 total)
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  • in reply to: How do I start NoMachine on CentOS 6.6 #9790
    Britgirl
    Keymaster

    From what you’ve written I don’t know what version, nor which product has been installed on your computer. I have verified that there are no issues with CentOS 6.x with the latest version of our software: the fact you can’t see anything listed in the Program/Application menu like the attached was a problem on CentOS 5 with earlier NoMachine packages. And you can see the Trouble Report was fixed in 5.0.43: https://www.nomachine.com/TR05M05492.

    Do you confirm that you don’t see what I have attached in the screenshots? You need to check the version of NoMachine that you found installed on this inherited PC. If you can’t see either, tell us what version is installed by running from from an xterm or console the following command: <installationpath>/bin/nxserver  –version, e.g. /usr/NX/bin/nxserver –version.

    As for the documentation, the Enterprise and Terminal Server products ship the documentation for administrators who wish to configure the product with particular settings. The free version doesn’t include documentation which is taken from a selection of the guides, which you can find here incidentally: https://www.nomachine.com/all-documents. The product once installed works out of the box and should already be up & running, meaning you can connect to your computer from another PC or device, or you can use it as a client to connect to another computer where NoMachine is installed.

    Any feedback about documentation is welcome as we are always interested in improving it. Perhaps you could submit an email to us about what you think is missing from the installation & configuration documents, and selection of illustrated tutorials.

    in reply to: Input setting not persistent across sessions #9783
    Britgirl
    Keymaster

    Thanks for notifying Graywolf, one of our developers, that updating the client fixed the issue.

    As a P.S, if you’re connecting to a NoMachine server which is covered by technical assistance, your administrator can always open a ticket via the official support channel and get a reply within the response time provided by the subscription. This is what I recommend you do if you have further issues when using the latest Player with the server version being deployed at your organization.

    in reply to: Possible segfault on screen resize #9774
    Britgirl
    Keymaster

    A patch is available for testing. We’ll contact you as before with further instructions.

    in reply to: Can’t create a new virtual desktop on ubuntu 14.04 #9773
    Britgirl
    Keymaster

    Try the workaround available here:

    A black screen is displayed when running virtual desktops on Unity 3D or GNOME 3 and proprietary drivers

    https://www.nomachine.com/AR09L00814

    in reply to: Problems connecting from Mac to Linux #9717
    Britgirl
    Keymaster

    From the message you’re getting, NXWmRunningHelper: WARNING! Failed to open display ‘:0′, it looks like you’re attempting to connect to the physical display (and not virtual desktop sessions). We are not aware of similar problems. Ideally, we’d need to see the logs of both client and server to be able to understand why this specific user has trouble connecting. Please refer to the article about extracting logs and send them to forum[at]nomachine[dot]com. https://www.nomachine.com/DT07M00098.

    in reply to: Getting NoMachine to Work on Ubtunu 14.04 #9704
    Britgirl
    Keymaster

    If you wish to install any of the NoMachine packages from command line, for example because you are installing from remote by SSH or similar tool, please read the instructions here: https://www.nomachine.com/AR01L00775.

    The desktop environment you have running there, whether it’s XFCE or any other Linux DE amongst the tens of variations available, doesn’t matter to NoMachine.

     

    in reply to: Possible segfault on screen resize #9701
    Britgirl
    Keymaster

    We just sent you an email with further instructions about the debug package.

    in reply to: Using free version with vm #9694
    Britgirl
    Keymaster

    We consider physical desktops all desktops that are either really physical (in the sense that they are running on physical hardware) or that are running as physical desktops inside a virtual machine. Any of our server products perfectly fit this scenario, and that includes the free version which permits access to the physical display.

    Your screenshot shows KVM running Debian instances, but these virtual machines could be any of the other supported operating systems, so Windows and Mac, running inside VMware, Xen, among others and even in a Docker container. You configure and run NoMachine inside such VM instances as you do on a physical computer.

    The question here is not a technical one, rather a licensing one. The free version is for individual use (and that can be in a private or work environment). Section 2. GRANT OF LICENSE AND TERMS OF USE of the EULA is quite clear about how it can and can’t be used. https://www.nomachine.com/licensing-5. If your scenario doesn’t fit into the use cases that we describe in a) and b), I suggest you contact the sales team to get further guidance. Click Contact Us in the footer of the website and select Sales Enquiries.

    in reply to: OpenSSH security vulnerability #9684
    Britgirl
    Keymaster

    Packages 5.0.63 are now available.

    Here is our software update announcement: https://www.nomachine.com/SU04N00100

    Britgirl
    Keymaster

    The last set of logs were useful 🙂 and now it’s being investigated.

    in reply to: From Windows to Linux #9641
    Britgirl
    Keymaster

    To connect from Windows to Linux, you will need to install NoMachine on the Windows PC (client) and NoMachine on the Linux host (the machine you are connecting to). Please follow the illustrated Getting Started Guide here: https://www.nomachine.com/getting-started-with-nomachine

     

    in reply to: VNC considered as physical desktop #9612
    Britgirl
    Keymaster

    We have inserted a new Feature Request: https://www.nomachine.com/FR01N03001

    This will let you specify a range of displays allocated to connections to the physical desktop.

    in reply to: One minute delay before connection established #9578
    Britgirl
    Keymaster

    Can you tell us if you are experiencing the same problem with version 5? If so, please follow the instructions here https://www.nomachine.com/DT04M00076 and send them to us as you did before.

    Britgirl
    Keymaster

    We’ve not had any further news, so what we suggest is to reinstall from scratch and let us know if you are experiencing the same issue.

    in reply to: NoMachine is not responding #9576
    Britgirl
    Keymaster

    This has been open for some time and we have not heard back. Please download and install (or use the automatic updates) the latest version and let us know if you are still encountering the problem. Thanks!

Viewing 15 posts - 4,621 through 4,635 (of 5,385 total)