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Hi Michelle,
an IP address starting with 192.168.x.x is typical of a LAN network, and this is what you use to connect from one Mac to your husband’s Mac at home (you are on the same network). Using a LAN IP address in the ‘Host’ field when connecting to any computer over the Internet won’t work. You see something like this in your first set of numbers, I take it.
The second set of numbers is what you should use to connect to those computers from another machine over the Internet. The last five digits is the port. (You can see an example in Screenshots 1 here: https://www.nomachine.com/getting-started-with-nomachine and https://www.nomachine.com/getting-started-with-nomachine#internet.
To connect to your Windows PC you need this second set of digits. Your Windows computer is showing only the LAN IP address. This is ok for connecting to it, let’s say, from a colleague’s computer in the office.
It can be that your office router doesn’t support UPnP. Or that our UPnP doesn’t support your router 🙂 Anyway this shouldn’t affect your ability to connect, even from the outside. Many routers that don’t support the query for the external IP still accept the commands required to enable port forwarding. If that’s your case, you will have to configure the port forwarding by using the router admin interface. This is normally a Web application running at http://192.168.1.1. Is there someone at the office that can do this for you? By default the port is 4000 but it can be changed to another.
NoMachine 5 (coming soon) will allow you to connect to your office PC without having to know this IP address. This would be ideal in your case.
Hi, we’ve reproduced and have opened a Trouble Report.
https://www.nomachine.com/TR06M05561
You can sign up to the ‘Notify me’ to know when a fix is available.
@jy can you follow the instructions above and let us know if that helps.
All NoMachine servers and nodes on Linux and Mac OS X hosts are affected and you are advised to update. So this means if you are running a Cloud Server, you need to update it; if you are running a Terminal Server Node, you need to update it; if you are running an Enterprise Desktop, you need to update it. Enterprise Client is not affected, but we recommend you update clients in order to keep versions aligned.
The logs are from the client. What we need are the logs from the server side, and additionally the .nx directory client side. Please follow the instructions in the article https://www.nomachine.com/AR07K00677. They will possibly be too large to attach here, so you will need to send them to forum[at]nomachine[dot]com.
Thanks
Looks like this: https://www.nomachine.com/TR12L04740
The files you transfer aren’t currently logged. We can certainly evaluate implementing such a functionality.
Ideally we would need to see the logs. Are you able to send them to us?
forum[at]nomachine[dot]com
Please follow the instructions here https://www.nomachine.com/AR07K00677 making sure you reference your forum post in your email.
May I invite everyone to update their NoMachine installations on both the Windows and Mac hosts? Version 4.6.3 was released a few days back and fixes a number of issues.
Hi Nate,
as soon as we have the functionality available for testing, we’ll let you know 😉
Thanks for your interest, we really appreciate it!
Can you confirm what version you are using on your Android client? Additionally, what NoMachine server version you are connecting to along with the version of Ubuntu.
Please use this link to monitor.
https://www.nomachine.com/TR05M05497
You can also sign up to receive notification of when a fix has been released by checking the box ‘Notify me…’
We’re not able to reproduce this. Can you set us the logs? Please follow the instructions here and send to forum[at]nomachine[dot]com.
Hello, fast user switching isn’t currently available on Linux. We’ve opened a Feature Request for it which you can monitor here: https://www.nomachine.com/FR05M02934 .