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Maybe you installed the wrong product. Did you install Workstation or the free NoMachine for Linux? They are different products. You mention that you were able to connect some time ago. Were you using the 3.x version? If so, what you need is the Workstation in version 4.
Can you confirm that you are connecting to a host with NoMachine 4 installed? Earlier versions such as NX 3.5.0 are dealt with via the traditional support channels. In that case, you can either submit your issue here https://www.nomachine.com/report-issues, or via the contact request form by clicking Contact Us in the footer of the website.
Please collect log files as explained here: https://www.nomachine.com/AR07K00677.
You can send them to issues[at]nomachine[dot]com.
Thanks.
p.s I will remove your other post because it is a duplicate.
You mentioned you are trying to connect to a physical desktop. The logs show that you are reconnecting a custom session.
So first of all, if you want to be sure you connect to the physical desktop, you should create a new connection (you can use the wizard to do this).As for the reason why the custom session is failing, please give us the output of the following commands executed in a terminal:
1. echo $DISPLAY
2. echo $XAUTHORITY
3. ls -l $HOME/.Xauthority
4. LD_LIBRARY_PATH=/usr/NX/lib /usr/NX/bin/nxauth -f $XAUTHORITY list $DISPLAYHi Tamas, right now there is no API to let you do that, but it is something we would like to offer in the future. I can’t say which version right now.
Can you resubmit the logs to issues[at]nomachine[dot]com? If you are connecting to a version 4 server, we will need to check why you are not able to run a custom session (name of application by the way?) yet you can run a virtual desktop session.
A 30% of CPU consumption when a session is running is normal. If you have high CPU usage when you are not running sessions, please enable debug and then reproduce problem. Send the var/log directory and .nx directory located in userhome of desktop’s owner. Thanks.
Permission is not requested if the user that is connecting is the owner of the desktop session. Does this answer your question?
The log files were both damaged. Please resubmit to issues[at]nomachine.com referencing the topic.
Additionally, in your forum post, please provide more details about the version of the NoMachine products you are using (see list below). Thanks.
I use this machine to remote to other machines
If you only want to connect from this Windows machine and not also to it, it’s enough to install Enterprise Client for Windows.
This thread has two related Trouble Reports:
https://www.nomachine.com/TR04L04376
Cannot authenticate to change server settings when the username
contains a dashhttps://www.nomachine.com/TR04L04375
Cannot connect to the physical desktop on OpenSUSE 13.1 when there is
the login screenBoth have been fixed.