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August 23, 2024 at 14:20 in reply to: Connection made but not able to steer mouse or use keyboard #49336
BritgirlKeymasterCould you try adding this to the node.cfg file?
DisplayAgentExtraOptions “-alteventapi 1”
Locate the node.cfg file, edit it by adding the above line, then save. Restart the server.
BritgirlKeymasterThere are no keys recorded by xev, maybe the application didn’t have the focus? You have to keep the cursor on the xev window to make them appear. Can you try again in that way?
Can you also tell us if “Grab the keyboard” is enabled in the Player settings? (Settings > Player > Input)
BritgirlKeymasterThis seems similar to another topic on the forum: https://forum.nomachine.com/topic/stuck-on-desktop-not-shared-after-updating-to-8-13-1 where we didn’t receive logs from the user.
We are unable to reproduce the issue despite several attempts. Can you submit the logs, first enabling debug, then reproducing the error?
You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243
Submit the logs to forum[at]nomachine[dot]com making sure to include a reference to this topic. Thanks.
BritgirlKeymasterHi, this is unusual.
I’m not sure if its related, but I did notice that even plugging the Pi directly into my router still did not give me the speeds I was expecting when testing with SpeedTest.net. I get 100mbps up and 180mbps down. With the same cable, switch, etc on another computer I get my full ISP’s speed…a gigabit up and down. Maybe there’s something wrong with the Pi’s ethernet? I tried WiFi and its even worse, of course.
Can you send us the session statistics? Start a session from the RPi to a Windows computer, open the menu (Ctrl-Alt-0) and go to Connection, then click Take session statistics. (More about this is documented here:https://kb.nomachine.com/AR02N00875. Then, for completeness, start a session from Windows to the RPi and do the same again. Zip them up and post here.
Another thing, what distribution is the RPi4 using and what desktop environment is it?
Thanks.
BritgirlKeymastersudo /etc/NX/nxserver --restartthrough the command line is of course ok. I gave you the GUI-based option 🙂
BritgirlKeymasterHi,
inside the session, from the Windows client to the Linux server, can you open the xev tool and check what is actually being printed when you press the spacebar on the Windows machine? Is the spacebar the only key which doesn’t work?
BritgirlKeymasterFYI I have removed the image which shows “Desktop not shared” because it contains sensitive information.
Please tell us Linux distribution and version, desktop environment (LXDE, Gnome, KDE, something else?), and attach the exact message you see when you try to connect.
BritgirlKeymasterHello, thanks for pointing out the articles, we’ll be checking them to make sure they are updated. About TLS, version 1.2 still is a reliable and widely used standard in the corporate world, Of course, whilst it’s obviously favourable to use the latest version, the move to TLS 1.3 is something we are already working on, as low priority.
BritgirlKeymasterThis sounds like a permissions problem. Go to accessibility and screen recording permissions, remove nomachine/nxnode, then restart the NoMachine server (server settings > status > restart the server). Then go back to macOS System Preferences accessibility and screen recording and add permissions for the NoMachine application again. Check this illustrated guide on how to do this https://kb.nomachine.com/AR11Q01061)
BritgirlKeymasterHi, the development roadmap is no longer in the public domain. Indeed they log the evolution and design of our software and are documents that go into extreme detail. There is a public section for Trouble Reports where we publish bug reports, the workarounds available and eventual closure.
August 20, 2024 at 18:10 in reply to: Connection made but not able to steer mouse or use keyboard #49271
BritgirlKeymasterPlease send us debug logs from the computer you are connecting to. You should enable debug and then reproduce the problem. You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243
Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!
BritgirlKeymasterZiomario, the NoMachine app for Android/iOS functions only as a client. You cannot use it as a server. This means that you won’t be able to connect to the Android device with NoMachine.
The IP address you see is a session file from an earlier session. But you won’t be able to use that session file to connect to Android, for the reason I just mentioned. You should delete the session file, editing the port to try to connect to the Android host which cannot accept connections will have no effect.
Instead, regarding the unusual crash, if it continues, please make sure you are using the latest version (which I assume you are but you didn’t mention it) and submit the logs as I mentioned earlier.
BritgirlKeymasterCan you send us the logs from:
– your NoMachine Windows client
– the Ubuntu serverFor logs, please enable debug as per the instructions here on the Ubuntu side and gather logs. The link also contains instructions for extracting logs from the Player.
https://kb.nomachine.com/DT07S00243
Also useful would be the nxtrace from the Windows computer. If it’s the player which is crashing for some reason, there will be a nxtrace log in C:/ProgramData/NoMachine/var/log.
Send everything to forum[at]nomachine[dot]com. Please reference this topic in your email. Thanks!
BritgirlKeymasterHi,
I would like to not enter the local “physical desktop”, but rather start a new session with another window manager (LXDE) when I work remotely…..ssh access does not work with the NM client, although is seems to be activated in the NM server config. SSH login is possible from a terminal using my standard rsa key (I would like to do this with NM as well instead of typing my password for each new session).
These are features of the NoMachine Terminal Server family of products. I suggest you take a look at the Workstation and check whether that satisfies your requirements. You can download it as evaluation software from the website here:
https://www.nomachine.com/product&p=NoMachine%20Workstation
https://downloads.nomachine.com/download-enterprise/#NoMachine-WorkstationMore information about how the two products are different is available here:
Differences between NoMachine Free Edition for Linux and NoMachine Workstation for Linux
https://kb.nomachine.com/AR10K00702August 19, 2024 at 17:52 in reply to: Private: Suggestions for improving NoMachine for Windows #49262
BritgirlKeymasterHello, we welcome feedback!
“usability can be greatly enhanced by having more options for customizing the appearance and layout.”
What would you like to be able to customize exactly?
“I have experienced occasional performance hiccups when accessing remote sessions over different network conditions”
Can you tell us more about the remote sessions in terms of what was running on the computer you were connecting to? What desktop environment, what applications were you using?
“advanced optimization settings or enhanced network adaptation features”
Can you be more specific about this?
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