Britgirl

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Viewing 15 posts - 841 through 855 (of 5,415 total)
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  • Britgirl
    Keymaster

    Hello, we welcome feedback!

    “usability can be greatly enhanced by having more options for customizing the appearance and layout.”

    What would you like to be able to customize exactly?

    “I have experienced occasional performance hiccups when accessing remote sessions over different network conditions”

    Can you tell us more about the remote sessions in terms of what was running on the computer you were connecting to? What desktop environment, what applications were you using?

    “advanced optimization settings or enhanced network adaptation features”

    Can you be more specific about this?

    in reply to: White screen although connected #49258
    Britgirl
    Keymaster

    So not KDE, which is what we thought you might have been using.

    The first time you uploaded the logs, they failed to attach. If you have a chance to reproduce the problem again on Wayland, please follow the instructions here and send them to forum[at]nomachine[dot]com.

    https://kb.nomachine.com/DT07S00243

    in reply to: Black screen on AMD integrated graphics #49257
    Britgirl
    Keymaster

    Please update the server side to the latest version 8. If you are not the administrator of that host, please ask them to reach out to us via the support center.

    in reply to: Private: Nxplayer.bin crash on Ubuntu? #49256
    Britgirl
    Keymaster

    Hi,

    I would like to setup a NoMachine server on Android 14 and connect to it from my Linux /Ubuntu 24.04/ Workstation X64 bit.

    The NoMachine app for mobile is not a server. You can use the Android app to start connections to a host where you have installed one of the server products, such as the free edition. It will not be possible to reach your Android device from your Ubuntu machine.

    What I did to reach the goal has been to press on “search for nomachine PC connected to my LAN” and it discovered a connection made on 192.168.1.6,that’s the IP assigned to Android where I’ve launched the NoMachine application that I’ve installed from the PlayStore.

    You mean that on your Android device you then searched for NoMachine hosts and found 192.168.1.6 which is your Ubuntu computer being broadcast on the LAN? If you connect and the port is unavailable, you should see an error dialog telling you. Do you see any error dialogs when you try to connect?

    The problem is that I’m not able to connect to 192.168.1.6,nor on 4000 neither 8100.

    Please make a test. Change the port back to the default 4000 port on your Ubuntu host (please leave all settings as default ones, if necessary reinstall) Go to your Android device and connect to it using the local IP address of the NoMachine Ubuntu PC. Can you connect?

    In addition,when on Linux I give the command “dnesg”,I see this error between the messages :
    [ 525.935592] nxplayer.bin[14168]: segfault at 10 ip 00007ff7d229ffe4 sp 00007ffd3a9125e8 error 4 in libc.so.6[7ff7d2228000+188000] likely on CPU 7 (core 7, socket 0)

    To investigate a crash we will need both logs and backtrace of the Ubuntu machine.

    How to gather debug logs
    https://kb.nomachine.com/DT07S00243

    How to debug a core file on Linux
    https://kb.nomachine.com/AR09L00810

    Send everything to forum[at]nomachine[dot]com making sure to include a reference to the topic. Thanks.

    in reply to: Reset Windows 11 #49246
    Britgirl
    Keymaster

    Can you send us the logs from the Windows 11 machine? Zip up the entire .nx folder and submit to forum[at]nomachine[dot]com. Include the link to your topic. Thanks!

    in reply to: White screen KDE Plasma 6/Wayland #49224
    Britgirl
    Keymaster

    This is a known issue and you should disable Wayland and use X.Org instead. See the following topics:

    Plasma 6 wayland connection issue – 104 error

    NoMachine keeps on disconnecting me & reconnecting me?

    The Trouble Report currently open is: https://kb.nomachine.com/TR05V11141

    in reply to: Extremely slow only on MX Linux #49223
    Britgirl
    Keymaster

    We don’t know either. We tested MX Linux (having applied all the updates) and left the session running for most of the day and no slowing down was observed. If it comes back, next time, grab the logs.

    in reply to: Instant disconnect after connect #49222
    Britgirl
    Keymaster

    Hi, can you try disabling hardware decoding on your Windows client computer? Follow the instructions here to do that (in your case you must disable completely, in point 3, by setting the option key as:

    <option key="Enable hardware accelerated decoding" value="disabled" />

    How to disable hardware decoding on the client side
    https://kb.nomachine.com/AR07U01202

    in reply to: White screen although connected #49207
    Britgirl
    Keymaster

    The distro and the DE would be useful for us to help us with our investigation. To find the desktop environments installed on your system 🙂

    1) Execute this command in a terminal:

    ls /usr/share/xsessions

     

     

    in reply to: Setting up port forwarding #49205
    Britgirl
    Keymaster

    Hi, did you already perform a reboot of the device?

    Can you tell us if the display server is Wayland or Xorg? What distro is installed on it? Which RPi model is it?

    in reply to: White screen although connected #49202
    Britgirl
    Keymaster

    Thanks for following up with that. Are you using NoMachine 8.13 both sides? Can we know the desktop environment on the Raspberry? Is it KDE or something else?

    in reply to: MacOS spaces support #49201
    Britgirl
    Keymaster

    Thanks for reaching out. The implementation of the feature”Integrating the NoMachine window fullscreen mode with macOS Spaces management”  was postponed to a later release. We fully understand that it this is important for our Mac users. We’ve not dedicated the necessary resources simply because of other development priorities related to version 9 and NoMachine Network. Once v9 is out, we can start on integration.

    We moved our development roadmap from the public knowledge base, as you probably read from the message that appears when you click on a link to any FR.

    in reply to: Long wait time while white screen #49198
    Britgirl
    Keymaster

    Did you restart the NoMachine server as printed in the message? Go to settings > server > restart the server. Then connect again.

    in reply to: Connecting to NoMachine on Windows requires password #49194
    Britgirl
    Keymaster

    I don’t know what those instructions are about but you should be looking in the official documentation from MS. There are also multiple tech websites providing the steps on how to configure the policy.

    Connecting without a password is not something we recommend, as the article I pasted earlier mentions. Using NoMachine’s own User DB is a possible option. You can create a user and password only for NoMachine usage. It avoids interfering with Windows registry keys and avoids changing your local user account configuration.

    – Open notepad or other text editor as administrator
    – Open server.cfg, which is in %ProgramFiles%/NoMachine/etc
    – Find, uncomment (ie. delete the # sign from the beginning of the line) the following keys and save:
    EnableUserDB 1
    EnablePasswordDB 1
    – Open CMD or powershell as administrator and execute: cd C:\ProgramData\NoMachine\nxserver
    – Execute nxserver.exe --useradd USER where USER is your account without password. Then you will be asked to create password. That password will work only for nx connections. It doesn’t change your local account configuration.

    Then, go to the device you want to connect from and insert the user credentials with the password you created on the Windows server.

    in reply to: Num lock to server with no numerical KB #49181
    Britgirl
    Keymaster

    Open the On-Screen Keyboard on the Windows host, and press the NumLock key there (you will need to turn on the numeric key pad in the On-Screen Keyboard, that is reachable from the Options button). Is that enough to use the numeric pad from the Mac?

Viewing 15 posts - 841 through 855 (of 5,415 total)