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Britgirl
KeymasterCan you submit everything to forum[at]nomachine[dot]com? The output of ‘ls -ltr /usr/NX/ /etc/NX/ /var/NX/’ would also be helpful.
Also, it would be very useful if you could enable logs as per the instructions suggested by Hawk above.
Britgirl
KeymasterWe’re going to send you a debug package because we need further information.
This package will produce additional nxlsa logs in ‘C:\tmp’ (you need to create this directory). Send us the NoMachine logs including content of ‘C:\tmp’ after reproducing the problem like you did before.
March 15, 2016 at 15:49 in reply to: Clean install – “Authentication failed, please try again” #10569Britgirl
KeymasterI think you are referring to this https://www.nomachine.com/FR12K02799
I can’t say as yet when it will be available, but it has been added to the roadmap of version 5.
March 14, 2016 at 11:22 in reply to: Clean install – “Authentication failed, please try again” #10549Britgirl
KeymasterAlso, can you send us the crash report? You should find it in ‘/Library/Logs/CrashReporter’.
March 11, 2016 at 11:49 in reply to: Clean install – “Authentication failed, please try again” #10534Britgirl
KeymasterThis could well be an error from something different. We would need to see the logs from nxerrors which is here: /Library/Application Support/NoMachine/var/log/. Can you send them to forum[at]nomachine[dot]com or attach them here if they are not too big.
Britgirl
KeymasterI will close this forum post now. Users can follow the link to the Trouble Report and use the ‘notify me’ feature to know when a patch has been released. https://www.nomachine.com/TR01N06360
Britgirl
KeymasterThis thread will now be closed. You can sign up to receive notification about when the patch is available.
Britgirl
KeymasterYou will need NoMachine or Enterprise Client installed on the computer you are connecting from, and then to get to the server, yes, you will need to install a NoMachine server. See here for more details: https://www.nomachine.com/getting-started-with-nomachine
Choices of server are: the free version or one of the products from the enterprise-oriented range. Note that installing NoMachine on your Dell server will get you access to the physical desktop. If you would like to be able to run multiple Linux desktops (in your case, CentOS), then you will need a NoMachine server with the terminal server functionality: Workstation, Terminal Server, Enterprise Server or Cloud Server. What you download and try depends on your specific needs.
March 9, 2016 at 15:43 in reply to: Problems with “Change the server resolution to match the client when I connect” #10497Britgirl
KeymasterPlease update to the latest version (5.1.9). That should fix it.
Britgirl
KeymasterHi, we’re able to reproduce this and have opened a Trouble Report so that you can track it. Check the Notify me box, https://www.nomachine.com/TR03N06589, so you can receive an alert when a fix is available.
Britgirl
KeymasterOnce this has been implemented: https://www.nomachine.com/FR03M02896.
Right now it’s in its final stages of development, and then the testing phase will commence, so I can’t indicate a specific version. You can sign up to be notified when it’s released.
Britgirl
KeymasterYes, we got that 😉 and we are putting a package together. We’ll send you the details.
Britgirl
KeymasterThis topic will be closed. The remaining issue can be tracked using the link https://www.nomachine.com/forums/topic/error-is-22-invalid-argument-2 and the Trouble Report https://www.nomachine.com/TR03N06559.
Britgirl
KeymasterHi,
this is a bug and we have opened a Trouble Report which you can see here: https://www.nomachine.com/TR03N06561
Use the ‘notify me’ tool to know when we’ve released a patch for it.
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