Britgirl

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Viewing 15 posts - 106 through 120 (of 5,529 total)
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  • in reply to: NoMachine not finding hosts on LAN #54792
    Britgirl
    Keymaster

    Pavlos, I’ve now split your topic off, so we can continue on this thread.

    in reply to: Problem after updating to version 9.2.18 #54791
    Britgirl
    Keymaster

    Viktor987asd, we are not aware of any reasons which could affect performance with version 9.2. Can you show us a video showing the slowness? You can submit it here or by sending it to forum[at]nomachine[dot]com.

    in reply to: NoMachine stops accepting mouse and keyboard input #54768
    Britgirl
    Keymaster

    While we check, please ask to add this to /usr/NX/etc/node.cfg (and then restart the nxserver):

    DisplayServerExtraOptions "-eventdelay 0"

    It would help to narrow the investigation down, besides being a possible workaround.

    in reply to: NoMachine stops accepting mouse and keyboard input #54767
    Britgirl
    Keymaster

    Thanks for the logs. We’ll take a look and come back to you.

    in reply to: NoMachine stops accepting mouse and keyboard input #54754
    Britgirl
    Keymaster

    Hi, we’ve not come across this. Can you send us the logs of the NoMachine host whose host you are connecting to?  You can extract them using the instructions here: https://kb.nomachine.com/DT08U00298 (Settings -> Server -> Security, Take logs)
    You can attach them here or send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

    in reply to: Blurry text and too bright image #54747
    Britgirl
    Keymaster

    Hi, apologies for the delay in responding. HiDPI support, which is what you need, so that NoMachine can capture the screen of the server at native pixel resolution on such displays, is going to be added in one of the next releases. Work has already started and we’ve raised the priority on it.

    Britgirl
    Keymaster

    Please update to the latest 9.2 version and tell us if you are still having issues. The error you reported should not be fatal for Gnome, so it must be something else, and not necessarily caused by NoMachine. It would be better if we could see the whole journalctl file if you still encounter the problem.

    in reply to: NoMachine v9 free license renew #54743
    Britgirl
    Keymaster

    Hi graphixillusion, we released an update, 9.2, which fixes some issues related to the nxservice. Can you update your installations and confirm that you are no longer encountering the expired message?

    in reply to: Upgrade – Version skipped #54742
    Britgirl
    Keymaster

    Through the automatic update procedure NoMachine downloads only files that are needed for the replacement and it does not have a downgrade mechanism. You can, instead, download the package from our website and install the package manually. In that case, you can keep a back-up copy of the original .exe file.

    in reply to: Switching the view between multi-monitors in version 9 #54731
    Britgirl
    Keymaster

    We got the logs serqetry. Thanks!

    in reply to: How to customize the Disconnect/Terminate/Cancel window? #54725
    Britgirl
    Keymaster

    Good to know. I noticed from previous topics that you have a subscription. If you need assistance with configuration of per-user profiles and rules, please contact our support team to get assistance on that. Thanks!

    in reply to: Not working on Sequoia 15.7.1 #54722
    Britgirl
    Keymaster

    Did you restart the NoMachine server after granting permissions? Is the Mac Mini headless? If it is, does attaching a monitor make any difference? Last week we released 9.2 and it included improvements for macOS users, are you using that version in your set-up?

     

    in reply to: Not working on Sequoia 15.7.1 #54716
    Britgirl
    Keymaster

    Sorry dennisD. The images are indeed not correct (The article will be updated to show correct ones). You should see ‘NoMachine’ and not ‘nxnode’.  Can you click ‘+’ in Accessibility and select NoMachine in the list of applications? 

     

    in reply to: How to customize the Disconnect/Terminate/Cancel window? #54714
    Britgirl
    Keymaster

    If you send us the logs from the player device that still sees the message, we can take a look. From the Connection information panel (whilst connected to the server, Ctrl-Alt-o), click Take the logs (see this screenshot for reference https://kb.nomachine.com/DT08U00290#9).

    in reply to: Not working on Sequoia 15.7.1 #54710
    Britgirl
    Keymaster

    Check in Accessibility, Screen Recording and Full Disk Access that NoMachine has been correctly added in the Privacy panel? Remove and add again if necessary. This article shows the panels to check: https://kb.nomachine.com/AR11Q01061. Restart the nxserver. Does that help?

Viewing 15 posts - 106 through 120 (of 5,529 total)