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Britgirl
KeymasterI see. I asked because I wanted to know if you were using maybe an alternative app store app of some kind (Amazon for example). With regards to the app for Android, we chose to use the Play store as the main channel for distributing the app and not use a direct download (which we did in the past) so that the two mobile platforms we support are aligned.
Britgirl
KeymasterYou’re looking at the wrong download page. We have packages specifically for ARM.
Britgirl
KeymasterCan you tell us what your exact device is? Are all your apps on it sideloaded, i.e installed without any associated app store?
June 23, 2023 at 11:19 in reply to: Connect from Ubuntu 22.04 to Windows 11 drops on first screen #44675Britgirl
KeymasterWe got the logs, thanks. Please also tell us the output of vainfo –display drm on the Ubuntu machine.
June 22, 2023 at 17:19 in reply to: Connect from Ubuntu 22.04 to Windows 11 drops on first screen #44663Britgirl
KeymasterWe checked the logs. Unfortunately they are not complete.
On the Ubuntu where you are starting the connection, when the session finishes get the .nx directory from your user home. (command to execute is
tar -zcf userHomeNX.tar.gz /home/username/.nx
)After you’ve enabled logs on the Windows server with
%ALLUSERSPROFILE%\NoMachine\nxserver\nxserver.exe --debug --enable
,On the Ubuntu where you are starting the connection, when the session finishes get the .nx directory from your user home. (command to execute is
tar -zcf userHomeNX.tar.gz /home/username/.nx
)Then gather the logs on the Windows side,
%ALLUSERSPROFILE%\NoMachine\nxserver\nxserver.exe --debug --collect
. You’ll find the log in %PROGRAMDATA%/NoMachine/var/log/archives.Britgirl
KeymasterThe download link for Android is only available in the Play Store. This is to avoid users installing the app on unsupported devices.
Britgirl
KeymasterPlease update to the latest NoMachine version which is 8.5 and on both sides.
Then also confirm exactly which side is macOS because it’s not clear what your set up is. Is it macOS both sides?
June 21, 2023 at 17:14 in reply to: NoMachine client closing suddenly when multiple screens are accessed on same host #44647Britgirl
KeymasterJune 21, 2023 at 16:40 in reply to: How can I block a connection to a NoMachine server by IP address? #44645Britgirl
KeymasterBear in mind that SSH connections are a feature of NoMachine Enterprise products and are not available in the Free Edition.
Britgirl
KeymasterYes. Support for IPv6 is available when starting connections using the NX protocol as well as the SSH protocol.
June 20, 2023 at 15:24 in reply to: Client host shows white screen when connecting to Jetson Orin (Ubuntu 20.04) #44630Britgirl
KeymasterPlease take a look at:
https://kb.nomachine.com/AR02R01074Your device is headless, so it’s better to use a desktop environment such as xfce4 (or xubuntu-desktop).
In the Ubuntu image for Jetson boards, there is special remix of Gnome, but we don’t consider it stable enough. Xfce4 is much more lightweight and stable.Let us know how you get on 🙂
Britgirl
KeymasterIt is a known issue and the workaround is to use NoMachine Enterprise Client instead of the Free Edition on the computer you want to connect from. Please uninstall FE and install the following:
https://www.nomachine.com/product&p=NoMachine%20Enterprise%20Client
You can use this link to track the Trouble Report: https://kb.nomachine.com/TR12T10708
June 19, 2023 at 17:20 in reply to: Connect from Ubuntu 22.04 to Windows 11 drops on first screen #44615Britgirl
KeymasterHi,
can you submit the server side logs (Windows) as per the instructions here?
We’ll also need the player side logs from the Ubuntu machine.
https://kb.nomachine.com/DT07S00243
Please send everything to forum[at]nomachine[dot]com making sure to use the title of the topic as the subject of your email. Thanks!
Britgirl
KeymasterPlease see https://forum.nomachine.com/topic/sound-shuts-off-on-host#post-44604.
Does this help?
Britgirl
KeymasterThe attachment was too big and didn’t attach.
Please send directly to forum[at]nomachine[dot]com. Thanks.
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