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Hi whitewitch,
The log files failed to attach. Can you send them directly to forum[at]nomachine[dot]com? Please make sure you use the title of the topic as the subject of your email. Thanks!
@commandline The client with high CPU load issue will be handled in the topic here https://forums.nomachine.com/topic/nxclient-bin-high-cpu-load-100-ubuntu-20-04-lts
@bobnx What do you mean with “Potex are still investigating this problem” ?Hi tech_unit,
not quite sure how NoMachine is related to your installation of [removed]. However, if you are asking about how to set the display number that NoMachine should use, you can do it by setting the appropriate key.
For physical desktops, specify the physical display or range of X server displays which are made available to NoMachine connections. It is possible to specify a # single display by display number, e.g. :0, or by port, e.g. 6000.
The range of displays can be specified as a dash-separated list, e.g. :0-:7 or, by port number, 6200-6204. By default all displays
detected as running will be made available for users.
PhysicalDisplays :0For virtual desktops (if you are running for example Terminal Server) set the base display number for NX sessions.
DisplayBase 1001If, on the other hand, you want to go into a detailed comparison of how NoMachine compares with the other product you are using, I suggest you contact our sales team 😉
We received the logs. Thank you!
The problem might be related to hardware decoding. Can you please try to disable the hardware acceleration as explained in this topic https://forums.nomachine.com/topic/disable-hardware-acceleration-on-the-client-side ?
Hi GamerGaskin,
To help us understand the problem, can you tell us the following:
– what is the OS version on the client and on the remote PC?
– which NoMachine version are you using on both client and server sides?
– what is the error that you’re seeing when trying to connect?Please send us a screenshot. Thanks!
Hi,
Client and server-side logs will be helpful to investigate the problem. Can you please gather them following the instructions in this article (https://knowledgebase.nomachine.com/DT11R00181) and send them as an attachment directly to forum[at]nomachine[dot]com? Please make sure you use the title of the topic as the subject of your email. Thanks!
Hi Isi8,
Supporting M1 is one of our top priorities, although it is likely it will be supported after the initial release of version 8 which is in its final stages I am unable to give you an ETA.
Here is the feature request which you can all sign up to receive a notification if you are interested in knowing when it has been implemented. FR12R04054 – Offering NoMachine packages natively built for Apple M1 Chip
Hi darl_sylinc,
Our product team will evaluate your suggestion. Thank you again for taking the time to share your feedback with us.
Hi darl_sylinc,
Thank you very much for taking the time to provide this feedback. I can understand your point-of-view and I am sorry that you aren’t comfortable with the new design of the UI. In version 7 we redesigned the interface in order to make the opening of, and access to, multiple sessions faster because this is the most common use we have found amongst our users and what our users asked us for more frequently. A possible solution for you could be to place multiple NXS files on your desktop that you can double-click to open the session directly. Alternatively, you can stick with version 6 on your client.
Hi bobnx,
Could you please test the point 2. described in this article https://knowledgebase.nomachine.com/AR03P00973 ?
This way NoMachine will not attach to a physical display, but to a virtual one created by NoMachine.Hi willcline16,
Unfortunately, the files failed to attach again.
Can you please send them directly to this email address forum[at]nomachine[dot]com? Please make sure you use the title of the topic as the subject of your email.Hi glevner,
we tried to reproduce the problem in our labs, but with no luck.
To help us understand the problem, can you please let us know the following:
1. If the server machine is headless.
2. If the screen is refreshing and the input is not waking up the display or if the image is freezing once an input occurs. Thanks!Hi pnunn,
We were not able to open the images in the topic thread and the nxdb file failed to attached. Can you please send them directly to forum[at]nomachine[dot]com making sure you use the title of the topic in the subject of your email? Thanks!
Hi willcline16,
It looks like your log files failed to attach. Please try sending them directly to forum[at]nomachine[dot]com making sure you use the title of the topic in the subject of your email. Can you also tell us which version of the NoMachine software you have installed? Thanks!