Britgirl

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Viewing 15 posts - 151 through 165 (of 5,358 total)
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  • in reply to: Screen shading cannot be controlled #53154
    Britgirl
    Keymaster

    Can you first try disabling hardware encoding on the server-side? Go to server settings -> server performance -> uncheck “Use hardware encoding”, then connect.

    If that doesn’t help, try disabling HW decoding on the client side and then connect. To do that, open the NoMachine menu panel inside the session by Ctrl+Alt+0 or click on the page peel at the top right corner of the window. Then click on Display -> Change settings. In that panel click on the Modify button to open the advanced display settings. Click on ‘Disable client side hardware decoding’ to disable it.

    Do either of those help?

    in reply to: Can’t close notification when in rootless mode #53146
    Britgirl
    Keymaster

    Please update to the latest version, NoMachine 9 includes the fix.

    Here is the link to the Trouble Report: https://www.nomachine.com/TR03W11302

    in reply to: Tailscale compatibility #53143
    Britgirl
    Keymaster

    NoMachine Network will use whatever is the route set in your network, to reach the remote end-point, to reach the IP. It will use hole-punching and the other methods only if the IP is unreachable, by the standard means, So, in other words, no need “to prioritize the routing” “to go over the tailscale mesh”. But I’d like to understand what you mean with “surrender your keys”. NoMachine Network does not “hand over” any cryptographic information needed to establish the connection. NoMachine Network works only at the “IP level”, all the usual cryptographic security remains in place as it was designed.

    in reply to: NoMachine v9 free license renew #53139
    Britgirl
    Keymaster

    Can you attach the image (don’t paste) 🙂 ?

    in reply to: NoMachine v9 free license renew #53127
    Britgirl
    Keymaster
    Britgirl
    Keymaster

    Will Nomachine work with new EGL backend of KDE 6.x?

    It already does.

    Headless remote login support?

    If you refer to the graphic card turning off when the monitor is off or not connected, this is the way the Linux kernel, the graphics drivers, the Linux distributions work, there is no “fix” we can do in our software since it’s not a problem of our software. Annoying? It  is. Write an e-mail to your Linux distributor or buy a dummy HDMI display adapter. There are many on Amazon sold for a few bucks.

    White screen and then disconnect across most Wayland compositors fixed?

    As far as we know NoMachine works with “most Wayland compositors”, already in v8. Specifics please.

    in reply to: Where are V8 download links ? #53106
    Britgirl
    Keymaster

    Hi Steve, in the public download pages we show the latest version. Customers with valid subscriptions can download version 8 from their User Area. If you write to us though, we can pass you the links to download what you need 🙂

    in reply to: Problem installing on RPi 3B 64 bit #53065
    Britgirl
    Keymaster

    We suspect the wget command failed because the nomachine.deb file that exists there is the armhf file. So remove current installation again and this time try:
    wget -O nomachine.deb https://download.nomachine.com/download/8.16/Raspberry/nomachine_8.16.1_1_arm64.deb again.

    in reply to: Unable to run docker desktop in virtual display #53054
    Britgirl
    Keymaster

    Hi, no there aren’t any graphical restrictions.

    Can you submit a screenshot of what you actually see?

    in reply to: Problem installing on RPi 3B 64 bit #53044
    Britgirl
    Keymaster

    Previous reports have revealed that Raspberry Pi reports a 64-bit kernel. This is why uname -m command shows aarch64. However, the OS is actually 32-bit-based. Could you try installing a package suitable for ARMv7?

    Links to similar posts:

    Raspberry Pi bookworm install errors

    Unable to install on Pi4

    https://downloads.nomachine.com/download/?id=108&distro=Raspberry&hw=Pi3

    in reply to: !M Client Debian RSA “Authentication failed” #53035
    Britgirl
    Keymaster

    I see you used ssh-keygen -m PEM -t rsa -b 4096 to generate the keypair.

    Did you try to use a keypair generated by running: ssh-keygen -t rsa -b 4096 ?

    in reply to: !M Client Debian RSA “Authentication failed” #53033
    Britgirl
    Keymaster

    Hi, it sounds very similar to this bug report.

    Cannot login by NX protocol and private key when option ‘Import the private key to the connection file’ is checked
    https://kb.nomachine.com/TR05S10271

    As a temporary workaround, do not check option ‘Import the private key to the connection file’ in the UI.

    in reply to: Problem installing on RPi 3B 64 bit #53029
    Britgirl
    Keymaster

    Hi, can you tell us the output of “uname -a” run in a terminal on the RPi device?

    in reply to: Impossible to connect over internet #53028
    Britgirl
    Keymaster

    We have been unable to reproduce this same behaviour. Logs show an error similar to when the machine is not rebooted, but we know that you did reboot. Ideal would be to debug deeper with a debug package that we would create. If you are interested, let us know. In the meantime we will continue investigating.

    Update 15/7/25 – NoMachine 9 was released in May, please update to that and let us know if you continue to have problems by opening a new topic. We can provide a debug package for version 9.

    in reply to: Linux Mint 22.1 keeps disconnecting on connect #53023
    Britgirl
    Keymaster

    Hi, are you able to send us the server-side logs so we can check them? Please enable debug and reproduce the problem by connecting to that Linux Mint server. You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243

    Send them to forum[at]nomachine[dot]com or post them here. Please use the title of this topic as the subject of your email.
    The logs show a possible crash of the nxnode process, which is unusual, so it would also be useful to have the backtrace. Please see the following article for instructions on how to get any core files https://kb.nomachine.com/AR09L00810

    Thanks!

Viewing 15 posts - 151 through 165 (of 5,358 total)