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We have opened a Trouble Report which you can monitor here: https://kb.nomachine.com/TR07W11459. Although your issue is a black screen, it’s caused by the same bug.
Your request is certainly a reasonable one though, so we’ll see how we can improve this aspect
Please use the following link to monitor the fix: https://kb.nomachine.com/TR07W11471.
We have opened a Trouble Report for this issue, please use the following link to monitor its status: https://kb.nomachine.com/TR07W11470.
You say it’s on the same LAN, so are you using an MDNS connection (a NoMachine host broadcast on LAN) ?
Can we see the logs from the Raspberry server? Go to Settings > Server > Security, set log level to 9, reproduce the problem, then “take logs “. For full instructions see this document: https://kb.nomachine.com/DT08U00298. Send us the complete file, you can either attach here or send directly to forum[at]nomachine[dot]com, making sure to reference the title of the topic as the subject of your email.
This is the Trouble Report which you can monitor: https://kb.nomachine.com/TR05W11324.
The issue looks like this Trouble Report, currently open: https://kb.nomachine.com/TR08R09811. Please use that link to monitor its status.
The Trouble Report was solved in the following software update: https://kb.nomachine.com/SU05W00266. Please update to NoMachine 9 if you’ve not done so already. Thanks.
Hello,
To help us diagnose the issue, could you please run the following commands on your system and send us the resulting output files?
systemctl –user status pulseaudio.* pipewire.* pipewire-pulse.* > systemctl_status.txt
pactl info > pactl_info.txt
pactl list sinks > pactl_sinks.txt
pactl list sources > pactl_sources.txtOnce you have these files, please compress them into a single archive (for example, audio_logs.zip) and attach it to your next message.
Thank you for your help—this information will allow us to investigate the problem more effectively.
We are not able to reproduce this. Can you send us the logs? Go to Settings > Server > Security, set log level to 9, reproduce the problem, then “take logs “. For full instructions see this document: https://kb.nomachine.com/DT08U00298. Send us the complete file, you can either attach here or send directly to forum[at]nomachine[dot]com, making sure to reference the title of the topic as the subject of your email. Thanks!
Yes, this is expected behavior. We implement a custom Authentication Package integrated with the Local Security Authority (LSA), which is responsible for several functions, including user authentication via public key mechanisms and launching nxserver.exe during system startup under the appropriate security context.
Please refer to https://forum.nomachine.com/topic/silent-notifications.
Hi, if I get exactly what you are asking for, you’d like a simple notification, bubble or change of colour of the task bar icon, signalling there is a notification but without the notification popping up. Is this correct?
The problem with removing the notification is that these notifications are extremely important for the security, given that we are talking about an application that lets other people connect when you are doing something critical on the screen. We deal with this specific problem, in this specific article here: http://www.nomachine.com/AR07W01313.
That said, when you are in an environment where activity between users is very open, where people work all day together and where what is on the screen is shared information and a pop-up may not be necessary, for the simple nature of the environment in which you work, we could reconsider our approach, for example, with a configuration key could be a possibility. We listen to our users, of course, and we are monitoring how many other people are requesting the same.
Hi, the white screen issue can be tracked by monitoring the Trouble Report available here: https://www.nomachine.com/TR07W11459. The fix has been scheduled for the next maintenance, version 9.1.
Can you send us the logs of the server? Go to Server settings > Security > Take logs. Submit them here or send directly to forum[at]nomachine[dot]com making sure to reference the title of this topic, thanks!
We are unable to reproduce the slowness you encounter. Can you send us the logs from the server?
You can find detailed instructions on how to gather them here: https://kb.nomachine.com/DT08U00298. In the UI please set the level to 9.Please send them to forum[at]nomachine[dot]com, making sure to reference the topic as the subject of the email. Thanks!