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NoMachine was working before the update of the OS so it would indicate a problem with the OS. We are not aware of issues of system hangs/applications crashing.
You wrote NoMachine Enterprise Client for the server side. Perhaps you meant NoMachine Enterprise Desktop?
4) No error messages just blank screen, after connection
7) mainly Chrome and rest all the applications follow and system hangs at client side.
So it appears you have two problems? One on the Centos server side (black screen) and one on the Ubuntu client side (applications closing unexpectedly and OS hangs?)
We would need to see the logs to understand what is happening. Please follow the instructions here and gather the logs from both machines.
https://kb.nomachine.com/DT07S00243
Please submit to forum[at]nomachine[dot]com.
Hi, you can update to 8.5.3 because the improvements that were added to the custom package we sent to you were included in 8.5. An internal report was opened rather than a public one because we have never been able to reproduce your issue. That’s why there is no specific TR in the release notes.
If each user must connect to their own Linux desktop at the same time i.e not connect to the same desktop, what you need is NoMachine Workstation for Linux.
https://www.nomachine.com/product&p=NoMachine%20Workstation
This product can create up to 4 “virtual Linux desktops”. A user that wants to connect should choose “virtual desktop session”.
Please also check the following articles for clarification about what you need:
https://www.nomachine.com/creating-nomachine-virtual-desktop-sessions-on-linux
What is the difference between physical desktop connection and virtual desktop connection?
https://kb.nomachine.com/AR10K00700What is the difference between NoMachine Enterprise Desktop and NoMachine Free Edition
https://kb.nomachine.com/AR07L00808Differences between NoMachine Free Edition for Linux and NoMachine Workstation for Linux
https://kb.nomachine.com/AR10K00702Do these two users want to be able to connect to their own desktop at the same time? I.e., 2 users, each with their own Linux desktop?
Hi, is that a headless device?
From a terminal stop gdm and run
nxserver --restart. Then try to connect again.Hi, an update on this, sorry for the delay. We reproduced the same issue and have opened a Trouble Report which you can track here:
Copy&Paste doesn’t work correctly on Android devices
https://kb.nomachine.com/TR03U10809Hi, both of your recent topics are public. In https://forum.nomachine.com/topic/fullscreen-mode-across-x-monitors I had requested logs and we were waiting for those 😉
We can use this topic and I will close the other one to not create confusion.
Note I am using a trial version of Enterprise Desktop, is this expected since I haven’t paid for it yet?
No, this is not expected. Just a quick note about evaluation software; all our evaluation software functions exactly as what you would download and activate if you had a subscription.
Please use the link https://kb.nomachine.com/DT07S00243 for the instructions to enabled and gather the logs.
Also confirm your environment, this is what you wrote in the other topic:
1) Client: Windows 10 Pro (systeminfo version: 10.0.19044 N/A Build 19044 ) — NoMachine version — 8.4.2 free
Server: Windows 11 Enterprise (systeminfo version: 10.0.22000 N/A Build 22000 ) — NoMachine version — 8.4.2 Enterprise desktop2) Are you now using 8.5? It would be better to update if you are not because we will investigate on 8.5.
3) The exact steps to reproduce the crash. E.g start session 1 to Windows server, start session 2 to Windows server, move mouse to….? etc
4) Confirm the number of monitors on client and server side.
What version are you using? If you are not using the latest client, please download and update your installation. What version is on the server?
Right click on the connection file in the Machines panel and select ‘Edit connection’. Send us the screenshot.
Logs would also be useful at this stage. Please follow the instructions here and submit them to forum[at]nomachine[dot]com.
This is a known issue affecting keyboards in general, not only magic keyboard, and has been dealt with on the forums as well. https://forum.nomachine.com/topic/arrow-and-space-keys-dont-work-in-version-8-4-2#post-44027
You can track the Trouble Report’s status here:
Hardware keyboard doesn’t work correctly on iPad
https://www.nomachine.com/TR04U10847Are you using the latest version, 8.5? We aren’t able to reproduce. Upon uninstallation all adapters are also removed. Look in
System/Library/Extensions/for nxaudio.kext and /Library/Audio/Plug-Ins/HAL/for ‘NMAudio.driver’ and ‘NMAudioMic.driver’.Hi,
first check the article here to make sure that your encoding set-up is supported
https://kb.nomachine.com/AR10K00706What video cards are on the server and player sides?
You can you send us the logs from both server and player sides of an affected session
Please consult the instructions here: https://kb.nomachine.com/DT07S00243 and submit them to forum[at]nomachine[dot]com making sure to use the title of the topic as the subject of your email. Thanks!