Britgirl

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Viewing 15 posts - 1,666 through 1,680 (of 5,686 total)
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  • in reply to: Connect issue from Win 11 to Ubuntu #46008
    Britgirl
    Keymaster

    Please update to the latest version and check whether the behaviour continues.
    If it does, please tell us the steps to reproduce the behaviour. I.e is there a specific activity (e.g move of cursor?) or using a specific application when it happens?

    What is the desktop you are connecting to? Gnome? Is Wayland running there?

    in reply to: No desktop on fresh login #46007
    Britgirl
    Keymaster

    Did you update to 8.10?

    That TR we mentioned https://kb.nomachine.com/TR07U1091 was fixed in the latest release.

    Britgirl
    Keymaster

    I forgot to mention that you can try attaching a dongle, this will trick the Mac Mini into thinking there is a monitor attached.

    Britgirl
    Keymaster

    No it isn’t 🙂 Earlier versions had more than one resolution available in headless mode. On Sonoma this changed. Unless of course your Mac isn’t a headless. You didn’t make this clear.

     

    in reply to: Randomly freezes on Mac M1 Max/Pro #45960
    Britgirl
    Keymaster

    We aren’t aware of random freezes neither in the GUI nor the session. When you say “freeze” are you actually referring to the session or the client window? That is, is it the remote desktop image that doesn’t update, so the image remains frozen? Or is it the NoMachine client that freezes, so you can’t even open the session menu nor click on anything?

    A video would be useful to show the problem.

    Are both server and client Mac machines?

    Logs from both sides whilst you reproduce the problem would be useful. Follow the instructions here to gather logs from the client and the server.

    https://kb.nomachine.com/DT07S00244

    Send them to forum[at]nomachine[dot]com using the following in the subject “Randomly freezes on Mac M1 Max/Pro”.

    Britgirl
    Keymaster

    Is your Mac headless? This is the reason why you can only see in your system settings one resolution: 1920 x 1080 . And that’s the resolution that NoMachine will display.

    Another think that needs to be clarified: you mention “virtual display”. NoMachine for Mac products do not create a virtual display. What you are connecting to is the physical desktop of the operating system.

    2000 259 2023-11-06 18:18:01 583.152 Features/Features: WARNING! Assuming 13.0 compatibility.

    This is just a warning related to compatibility. In the next update, it will be fixed.

    in reply to: Password scrambling for Proxy Sock #45954
    Britgirl
    Keymaster

    Hi,

    for compatibility with old client versions, that were using only part of the scrambling algorithm, you should modify the perl script to just call the encodePassword routine for the proxy password.

    in reply to: Disabling persistent virtual desktops #45949
    Britgirl
    Keymaster

    Hi, “virtual desktop sessions” which allow you to run multiple Linux desktops on the same host are available in Terminal Server products. Which product did you install? You should have one of the products from this page installed:  https://www.nomachine.com/terminal-server-family. You can check what you have installed by going to ‘Settings > Server preferences > Updates’ on the server host.

    You can find some helpful tips on how to configure the NoMachine terminal server product to delete sessions after a specific expiry in the following article in our knowledge base:

    How to terminate NoMachine virtual desktops sessions automatically
    https://kb.nomachine.com/AR08M00854

    Depending on the product you choose, there is also full configuration instructions in the product guides here in the Installation section: https://www.nomachine.com/documents

    Users can login multiple times on the same server provided the number of virtual desktop sessions has not been exceeded (https://kb.nomachine.com/AR08M00858).

    in reply to: Installation problem macOS Sonoma #45945
    Britgirl
    Keymaster

    Hi, it’s not clear what NoMachine version you are running. Please confirm the following:

    1) on your Mac mini running Sonoma you installed the latest version of NoMachine (now currently 8.10) and there are no problems.

    2) on your iMac also running Sonoma you installed an older version of NoMachine and there are problems? What version of NoMachine is it? What error(s) are you seeing? What hardware is the iMac?  Have you tried updating to the latest version which supports Sonoma?

    in reply to: NX enterprise client for Windows can’t connect via SSH #45938
    Britgirl
    Keymaster

    You can use the system’s own SSH client. We have an article in the knowledge base which addresses this:

    How to use the native SSH client on the end-user’s machine
    https://kb.nomachine.com/AR09L00813

    In the upcoming version 9 this older SSH client will be removed from the Windows client completely.

    in reply to: Garbled File Manager display #45871
    Britgirl
    Keymaster

    It would have been useful to have mentioned that you were running Virtual Box 😉 We will never know what was the exact cause but it is likely not related to NoMachine.

    in reply to: Alternating case text #45866
    Britgirl
    Keymaster

    Please provide us full details of the set-up including language settings on both sides, and Linux desktop environment. Is it a physical desktop session or are a virtual desktop session? Is the display server Wayland or X.org?

    This is important to know. Are you connecting to Gnome, KDE, something else? Is the Debian machine running Xorg or Wayland.  To know that open a terminal on the host and echo the XDG_SESSION_TYPE variable.

    echo $XDG_SESSION_TYPE

    It will output ‘wayland’ or ‘x11’.

    Please attach the screenshot, images cannot be pasted.

    in reply to: Alternating case text #45855
    Britgirl
    Keymaster

    Please provide us full details of the set-up including language settings on both sides, and Linux desktop environment. Is it a physical desktop session or are a virtual desktop session? Is the display server Wayland or X.org?

    Have I understood right in that if you connect the other way round, so from the Linux machine (with wireless keyboard plugged in to the Linux machines) TO the Windows host, the problem does not occur?

    Logs would also be useful. Please follow the instructions here and send them to forum[at]nomachine[dot]com at your earlies convenience. Thanks.

    in reply to: No desktop on fresh login #45854
    Britgirl
    Keymaster

    If you send us the logs of the server side, we can check them to see if it is indeed the same problem. Check out this article to know what to do to get those:

    https://kb.nomachine.com/DT07S00243

    Send them to forum[at]nomachine[dot]com.

    The MR is planned in the next couple of weeks.

    in reply to: Garbled File Manager display #45851
    Britgirl
    Keymaster

    “I installed various Linux distros on it but often the NoMachine display is utterly garbled and pixelated.”

    This part is not clear.

    We are not aware of NoMachine issues installing on Sierra, everything installs fine, and the NoMachine interface is not garbled. Or do you mean you get this “garbled” effect showing when you connect to a remote desktop? So in the session window? But you mention your File Manager, so could that possibly mean you have some nxs files there, but they are not showing correctly?

    Can you send some screenshots (to our email address at forum@..) showing the garbled effect you are seeing? This will help us to understand better.

Viewing 15 posts - 1,666 through 1,680 (of 5,686 total)